Hot Mess Easter

So the holiday the tradition lives on, this holiday I’ve been gifted bronchitis. I swear my body knows when I have down times and choices that time to not even try to fight off germs. Its like “you have time off so why not get sick? It’s a lot less work then trying to fight it off.” .......Stupid smart ass body.

So now on to what I actually want to talk about; songs that sum up relationships. Those songs the teleport you back in time to all those thoughts and memories of a past relationship. I don’t mean “your song” the one you first danced to or any of that. I mean one you listen to after the fact and just seem to sum it all up.

I’ve been listening to Hedley “Hot Mess” a lot lately and that’s the song that in my head sums of the whole Mr. X mess up. It might seem a little odd at first, mainly because you don’t tend to call men hot messes but minus the “disaster in a dress” thing (he’s more a disaster in a suit) the song sums it all up. Right down to the reason it went on for so fucking long and sadly the reason it could happen again I was addicted to the madness. When you’re a blogger madness is good for business, horrible for makeup though.

Chicken Man on the other hand is Bruno Mars “Marry You” that whole relationship was such an easy, fun and care free thing. I could easily see us in the middle of the night deciding we were bored so what the hell? “We’re looking for something dumb to do” is probably how our relationship started J

So what songs sum up your past relationships? Let me know in the comment below and well you’re at it tell me what home remedies you have for bronchitis? I hope you all have a fantastic Easter and as always stay and play safe.

Love,

The Honest Bitch 

xoxoxo

Customer Service Not Rocket Science

Why do companies find customer services so hard to get right? It really isn’t rocket science. Good customer service comes down to one thing.... Common courtesy.

Not everyone is suited to a customer facing role. You need the right sort of person. You can’t train people to be nice and polite; they need to have been raised that way. You can’t expect people to change habits of a live time, that’s unrealistic.

I don’t blame the people themselves, it’s not their fault they weren’t raised right, I blame the company that puts unsuitable people is roles they have no business being in. If the person swears or is rude in the back shop odds are they’re going to do it on the shop floor. It’s the manager’s job to contently be evaluating their staff. If they have rude, difficult staff interacting with the public they should be fired.

Customer service work is so simple and it really fucked me off when it’s done poorly. All that you need to do is be personable and listen. The customer isn’t always right but either is customer service rep. And customer service reps should remember that before the start with the attitude and mouthing off to customers. Remember at the end of the day the customer pays your wages.

My golden tip is if the customer is right, acknowledge it. Everyone loves to know when they’re right, it gives them a good feeling and they’ll remember you for it. (Comes in handy the next time when they’re wrong).

I worked customer services and other customer facing roles for a long time and have been lucky enough to win awards and be recognized for my hard work. So I do know what I’m talking about and I’m not just seeing it for a customer’s stand point.

Anyways my dears it’s been fun ranting but I have a few things I need to get done. Hope you have a good evening and as always stay safe.

Love Always

The Honest Bitch

xoxoxoxoxoxo

P.S Happy Easter :-)